Woman rates restaurant low on TripAdvisor, their reply is just baffling
For a lesson in how not to engage dissatisfied customers, look no
further than this restaurant, Bennett’s cafe and Bistro in High
Petergate, York. A customer took to TripAdvisor to vent her frustration
with their service and rather than offer a simple apology like any
establishment that seeks to keep its customers and stay in business
would, they offered her an unsolicited tutorial in business and ended it
on a sarcastic note. Lol. See it after the cut...